Plugin · crm

Whip Computer + Gorgias

Gorgias is a helpdesk and live chat platform specializing in e-commerce, offering automated support, order management, and unified customer communication

Request an invite

How a Bot uses Gorgias

32 Gorgias tools. Connect under Plugins. The Bot still asks before anything leaves the thread.

Look up the accounts you name in Gorgias. Return a short health read.
Draft a follow-up. Do not create or close records until you approve.
Cite the CRM fields. If a number is missing, it says so.

Never without you

Create or delete records
Email the customer from the CRM

First message

Look up these accounts in Gorgias. Health, last touch, risk. Do not email anyone.

Tools a Bot can call

A sample from the Gorgias toolkit. The Bot calls these after you connect. Writes that would go live still wait for approval.

Add Ticket Tags
Create Account Setting
Create Customer
Create Team
Create Ticket
Delete Customer

Jobs that use Gorgias

Sales outbound — Draft follow-ups from the account list. Do not send. Ask before anything leaves the thread.
Lead generation — Build a sourced shortlist from the ICP you name. Enrich what you can. Never cold-email without you.
Lead qualification — Score inbound against your rubric. Draft the route note. Do not change CRM stage until you say so.